The experience of Steven Marshall, client of ConvrtX, in his own words as posted on TrustPilot.
Extremely disappointed.
Started off great with Yasmine, Jamie, Bob, etc. I felt supported and truly believed this was a company that cared about seeing my ideas and vision become a reality. Very much loved the design work and pitch deck/business plan.
Went downhill from there.
As a creator more than a business mind, I was hoping for more guidance on the path to the App becoming a business. However, meetings with Josh were more like a jigsaw puzzle of
"Let's see if you can figure it out as we go, with 10 missing pieces".
I'm a very coachable person... but I need to understand, like most, the actual game I'm being coached to play.
I was suddenly told that my Crowd Fund work (which I paid for) would not be handed over until purchased a website... this was NOT mentioned prior to joining up. At this point I flat-out asked multiple people at Convrtx: "Does the company actually care whether my App is a success... or is this all about the Upsell? Does Convrtx have any actual skin in the game?"
The silence was deafening.
The very dubious crunch came when I was repeatedly asked to register my business in Delaware (a notorious tax shelter), and upon saying that I had already registered the business in Canada (the logical thing to do, since I live in Canada), Josh basically said:
"Yeah... none of my investors will touch you."
I haven't heard a word since, except for the occasional customer service call to say: "How is your experience with Convrtx?" (Which I naturally NEVER get a follow up on, when I tell them how disappointed I am)
Very disheartening.
Did I make mistakes along the way? Yes.
Was I naïve? Very much so, it would seem.
Should I have asked many more questions at the beginning? Absolutely.
Am I accountable for the mistakes I made on this journey? Totally.
Did I expect more in the way of guidance? Yes. Call me crazy, but I did.
Could Convrtx have been more honest and upfront from the outset? 100%.
Thankfully, when all is said and done, I've finally raised funds and have set about getting the iScreemZ app back on the road to becoming a reality.
From the bottom of my heart I thank Bob and Jamie sincerely for their help and work along the way, which was top-notch.
As Forrest Gump said: "That's really all I have to say about that..." You can support Steven and iScreemZ on Instagram.
コメント